Privacy Policy

This Privacy Policy ("Policy") sets out the terms governing how information is managed between the cv666 official platform ("Platform", "Site", "we") and its users ("you", "user"). By using the cv666official.cam website or any of its services, you are considered to have accepted the terms of this Policy.

This Policy should be read together with our Terms and Conditions. Both documents together form the legal basis of our relationship with you. If there is any conflict between them, this Privacy Policy will take precedence.

cv666 official may collect various types of information. This information falls broadly into two categories — personal information provided directly by you, and technical information collected automatically.

1.1 Personal Identification Information

• Full name, date of birth, and national ID details (for identity verification)
• Email address and mobile number
• Current address and postal code
• Account username and password (stored in encrypted form)

1.2 Financial Transaction Information

• bKash, Nagad, Rocket, or bank account numbers (partially masked)
• Deposit and withdrawal amounts and history
• Transaction date, time, and reference number

1.3 Technical and Usage Information

• IP address, device type, and operating system
• Browser type and version
• Which pages were visited on the site and how long was spent on them
• Gaming history and betting patterns
• Login time, location, and device information

We collect information in several ways. It is our policy to keep the purpose of collection clear in each method.

2.1 Information Provided Directly

Information you provide during account registration, identity verification (KYC), deposit or withdrawal requests, and when contacting the support team is collected directly.

2.2 Automatic Collection

When you use the platform, technical information is automatically recorded through cookies, web beacons, and similar technologies. This information is used for security monitoring and improving service quality.

2.3 Through Third Parties

Limited information may be received through payment processing partners (bKash, Nagad, Rocket, and banking services), identity verification agencies, and technology infrastructure providers — only where this is legally required or you have given consent.

cv666 official uses your information only for specific and legitimate purposes. Each use case is clearly set out below.

3.1 Account Management and Service Delivery

Your information is essential for completing your registration, verifying your identity, processing transactions, and ensuring smooth deposits and withdrawals.

3.2 Security and Fraud Prevention

Technical and financial information is analysed to detect and prevent unauthorised access, money laundering, and fraudulent activity. This process ensures the security of every user's account.

3.3 Customer Support

Your conversation history with our 24/7 live chat and email support team is kept so that every issue can be resolved quickly and accurately. This information may also be used to monitor gaming behaviour in line with the responsible gaming guidelines.

3.4 Service Improvement

We continuously improve our services by analysing gaming patterns, popular payment methods, and platform usage behaviour.

3.5 Communication and Notifications

Your contact information is used to inform you about bonus updates, transaction confirmations, security alerts, and policy changes.

cv666 official follows industry standards to protect your personal and financial information.

4.1 Encryption and Security Measures

All data is transmitted using SSL (Secure Socket Layer) encryption. Passwords and sensitive financial information are stored in hashed and encrypted form. Security monitoring systems on our servers remain active at all times.

4.2 Retention Period

We are required to retain data for as long as your account is active and for a period after it is closed, as determined by applicable laws and regulations. Financial transaction records may have a legal requirement to be kept for a particularly long period.

4.3 Access Controls

Only staff members who need your data to carry out their professional duties can access it. Strict confidentiality agreements apply to all staff.

cv666 official does not sell your personal information. However, limited information may be shared with trusted third parties in specific circumstances.

5.1 Payment Service Providers

The minimum information required to complete transactions via bKash, Nagad, Rocket, and bank transfer is sent to the relevant payment gateway. These providers are governed by their own privacy policies.

5.2 Game Providers

Session-related data passes to the servers of studios such as PG Soft, Pragmatic Play, JILI, and Evolution for the operation of slots and live casino games. This data generally does not contain personal identification details.

5.3 Legal Obligations

We may be legally required to disclose information under court orders, lawful requests from investigative authorities, or applicable law. In such cases, only the necessary information will be provided.

5.4 Business Restructuring

Information may be transferred in the event of a company merger or acquisition. However, the new operator will be required to comply with the terms of this Privacy Policy, and you will be notified in advance.

We use cookies to improve the functionality of the site and make the user experience smoother.

6.1 Essential Cookies

These cookies are essential for maintaining login state, verifying security tokens, and managing sessions. Disabling them will disrupt the core functions of the site.

6.2 Functional Cookies

These cookies are used to remember your language preference, game settings, and display preferences.

6.3 Analytical Cookies

Analytical cookies help evaluate which parts of the site are used most, where technical issues are occurring, and overall performance. This information is collected in anonymised form.

6.4 Cookie Controls

Unnecessary cookies can be deleted or disabled from your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.

cv666 official grants users the following rights over their personal information.

7.1 Right to Know

You can ask us at any time what information we hold about you and how it is being used. Submit this request via live chat or email.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, you can request a correction. Contact the support team to update identity verification documents.

7.3 Right to Deletion

In certain circumstances you may request that your data be deleted. However, data that is legally required to be retained (such as financial transaction records) may not be possible to delete.

7.4 Right to Object to Processing

You may object to your data being processed for marketing communications or specific purposes. Inform the support team and we will take action as quickly as possible.

All services on cv666 official are intended only for persons aged 21 or above. We do not intentionally collect any information from minors.

Date of birth is verified at registration and age is confirmed through identity documents. If a user opens an account with false information and is later found to be a minor, the account will be closed immediately and all data will be deleted. You can find more details about the age verification process in our FAQ.

cv666 official reserves the right to modify or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways.

• A notification will be sent to your registered email
• An update notice will be shown when you log in to the site
• The "Last Updated" date at the top of the Policy page will change

Continuing to use the platform after a change is made will be considered acceptance of the revised policy. If you object to any change, stop using the platform and request that your account be closed.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.

Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English. The fastest way to reach us is through live chat. To contact us by email, write to: [email protected]

To learn more about us or find answers to general questions about our services, read our About Us page.